You have 2 weeks to change your mind

You have received your backpack and it does not suit you… You have 2 weeks to return it to us. If the returned products are brand new and in their original packaging, you will be refunded without having anything else to do, within 48 hours of the return in our stock of the product. To return a product, it’s easy: just click on “request return”, log in, select the order and the product to be returned and click on “Generate return”.

Return product free of charge (except for Switzerland)

Return your order free of charge if you change your mind within 2 weeks! You can send back your items free of charge through a “Relais Pickup Chronopost” or by regular mail thanks to our prepaid return labelling system. To print a label, request a return.

Request return